Privacy Policy

Data Processing Agreement

Ensuring your protection regarding the processing of personal data is a crucial objective for us. Therefore, we have taken all necessary measures to comply with the standards imposed by EU Regulation 2016/679 and any other applicable laws in Romania.

An important step towards achieving this goal is informing you about how your data will be processed (processing means any operation or set of operations performed on personal data or on sets of personal data, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction). We reserve the right to modify and update the Privacy Policy and Cookie Policy.

1. Who We Are and How to Contact Us:

Medimark SRL Unique Registration Code: 47841336 Bdul. 1 Decembrie 1918 27, Sector 3, Bucharest Email: office@fendercar.com

2. Data Collection/Types of Data

Automatically collected upon access (of the type): - IP address - Date and time of access - Time zone difference from Greenwich Mean Time (GMT) - Content of the request (specific server) - Access status/HTTP status code - Data volume transferred - Access requested to the server - Browser language settings, browser version, operating system, and interface Collected through form completion: - Car number - Phone number - Name and surname - Email

3. Cookies

1. What Are They?

This Website uses so-called "cookies". Cookies are small text files stored in your terminal's memory through your browser. They store certain information (e.g., preferred language or website settings) that your browser can retransmit to us (depending on the cookie's lifetime) on your next visit to our Website.

2. What Cookies Do We Use?

- Google Analytics (site analysis cookies) - used for site analysis purposes - Google Tag Manager - used for site analysis purposes - Cookie Consent - used to store user preferences

3. Third-Party Cookies

On our Website, we use Google Analytics and Google Tag Manager, which are services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google will analyze the use of our Website on our behalf. We use cookies for this purpose. The information collected by Google regarding your use of our Website (e.g., the URL, the pages you visit, your browser type, language settings, operating system, screen resolution, etc.) will be transmitted to a Google server in the USA, where it will be stored and analyzed. The results will then be made available to us in a pseudonymized form. You can withdraw your consent to web analysis at any time by downloading and installing the Google Browser Plug-in provided. More information about Google Analytics is available in the Google Analytics Terms of Service, the Google Analytics Data Privacy and Security Guidelines, and the Google Privacy Policy.

4. Purpose of Data Processing

For Marketing Purposes We may use this information to improve the products and services we offer you. For Defending Our Legitimate Interests To defend our legitimate interests (in exceptional situations such as cyber-attacks that could jeopardize the safety of our platform, or if information is requested by competent public institutions to resolve ongoing investigations, we reserve the right to process the relevant information).

5. Legal Basis for Processing

The consent of the data subject. Fulfillment of the contract to which the data subject is a party, if applicable.

6. How Long We Keep Your Personal Data

The duration for which your data will be stored is limited and will be determined by the time necessary to fulfill the purposes for which the data are processed, not exceeding 2 years, except for client data where the duration will comply with fiscal obligations in the field. Upon the expiration of the storage period for personal data, the Operator will delete/destroy these data from the processing and storage means.

7. Third Parties

Google Purpose: Web analytics Policies: https://www.google.com/analytics/terms/gb.html, https://support.google.com/analytics/answer/6004245 Note: If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities. We ensure that access to your data by third parties, legal entities, is carried out in accordance with legal provisions regarding data protection and information confidentiality, based on contracts concluded with them.

8. Territoriality

Data processing is carried out only on Romanian territory, except for pseudonymized data used for site analysis described in point 3.1 “Third-Party Cookies” which is carried out in the USA.

9. Your Rights

Right of Access by the Data Subject

(1) The data subject has the right to obtain from the controller a confirmation as to whether or not personal data concerning them are being processed, and, if so, access to the personal data and the following information: - the purposes of the processing; - the categories of personal data concerned; - the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; - where possible, the envisaged period for which the personal data will be stored, or if not possible, the criteria used to determine that period; - the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; - the right to lodge a complaint with a supervisory authority;

Right to Rectification

(1) The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to Erasure ("Right to Be Forgotten")

(1) The data subject has the right to obtain from the controller the erasure of personal data concerning them without undue delay, and the controller has the obligation to erase personal data without undue delay where one of the following grounds applies: - (a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; - (b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing; - (c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2); - (d) the personal data have been unlawfully processed; - (e) the personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; - (f) the personal data have been collected in relation to the offer of information society services referred to in Article 8 (1). (2) Where the controller has made the personal data public and is obliged pursuant to paragraph (1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copies or replications of, those personal data. (3) Paragraphs (1) and (2) shall not apply to the extent that processing is necessary: - (a) for exercising the right of freedom of expression and information; - (b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; - (c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3); - (d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph (1) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or - (e) for the establishment, exercise or defense of legal claims.

Right to Restriction of Processing

(1) The data subject has the right to obtain from the controller restriction of processing where one of the following applies: - (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; - (b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; - (c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims; - (d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. (2) Where processing has been restricted under paragraph (1), such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. (3) A data subject who has obtained restriction of processing pursuant to paragraph (1) shall be informed by the controller before the restriction of processing is lifted.

Right to Data Portability

(1) The data subject shall have the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: - (a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and - (b) the processing is carried out by automated means. (2) In exercising their right to data portability pursuant to paragraph (1), the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. (3) The exercise of the right referred to in paragraph (1) of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. (4) The right referred to in paragraph (1) shall not adversely affect the rights and freedoms of others.

Right to Be Notified Regarding Rectification, Erasure, or Restriction of Processing of Personal Data

(1) The controller shall communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1), and Article 18 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The controller shall inform the data subject about those recipients if the data subject requests it. Without affecting your right to contact the supervisory authority at any time, you can contact us first at office@fendercar.com, and we will make every effort to resolve any issue. You have the right to lodge a complaint with a supervisory authority concerning the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are as follows: National Authority for the Supervision of Personal Data Processing B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, Postal Code 010336, Bucharest, Romania Phone: +40.318.059.211 or +40.318.059.212 Email: anspdcp@dataprotection.ro